Return Policy
At LunorLab, we want you to be completely satisfied with your purchase. If for any reason you are not, we gladly accept returns within 30 days of receiving your order.
To be eligible for a return, the device must be in like-new condition and include all original packaging and accessories.
Returns must be initiated within 30 days of delivery, and proof of purchase, such as your order number or confirmation email, is required.
To begin the return process, please contact us at support@lunorlab.com.
Return shipping costs are the responsibility of the customer unless the product arrived damaged or defective. Once your return is received and inspected, we will issue a refund to your original payment method, excluding the original shipping fee.