Global Fulfillment

We proudly ship worldwide, delivering targeted hormonal support to your doorstep. Every order is handled with clinical precision to ensure your protocol arrives ready for your next cycle.

Processing & Handling

• Order Processing: All orders are prepared and dispatched within 1–3 business days.
• Shipping Schedule: Our logistics team operates Monday through Friday. Orders are not processed or delivered on weekends or public holidays.
• High-Volume Periods: During peak seasons, processing may take slightly longer. We appreciate your patience as we maintain our quality standards.

Delivery Expectations

• United States & Canada: Complimentary standard shipping. Estimated delivery is 5–9 business days after your order has been processed.
• International Shipping: Worldwide rates are calculated at checkout based on your destination and carrier. Estimated delivery times vary by country and local carrier.

Please note: International orders may be subject to local customs duties, taxes, or import fees. These charges are the sole responsibility of the customer.

The 60-Day "Feel In Control" Guarantee

Hormonal health is a cumulative journey. We want you to experience the full benefits of the protocol across two complete cycles. * Our Promise: If you have followed the 10-day protocol for two consecutive months and do not feel more balanced, energized, and in control of your cravings, we will issue a full refund.

• How to Claim: Simply reach out to our team at support@lunorlab.com within 60 days of your purchase.

Damaged or Defective Items

In the rare event that your order arrives in less-than-perfect condition, we are committed to making it right. Please contact us within 7 days of delivery with your order number and clear photos of the damaged product. Once approved, we will immediately issue a complimentary replacement or a full refund.

The Fine Print

We reserve the right to refuse returns that fall outside the 60-day window or do not meet the criteria of our guarantee. Please note that stated delivery windows are estimates and do not include potential delays caused by customs clearance procedures.